NG MERS 999 Goes Live
The newly launched Next Generation Emergency Services (NG999) system, which replaces the MERS999 line, has faced immediate operational failures, delays, and duplication issues.
Dikemaskini pada 21 Nov 2025
5
2
News Stack ini lebih baik dalam aplikasi
Imbas kod KR dengan telefon anda untuk beralih ke aplikasi
Baca semua artikel tanpa had pada aplikasi Lumi News
Muat turun secara percuma
π₯ NG999 System Goes Live
The Next Generation Emergency Services (NG999), an integrated digital platform that replaces the older MERS999 system, officially began operations on 16 November 2025. The new system, which integrates features like web-based mapping, AI technology, and a dedicated mobile smart app, was designed to enhance resource sharing and significantly improve emergency response efficiency nationwide.
- Generated by AI
Sedang dimuat turun...
π₯ How The New NG999 Works
The NG999 system operates by using AI and web-based mapping to analyse call details and automatically determine the caller's location, improving accuracy over the MERS999 system. By connecting directly with the Royal Malaysia Police, Health Ministry, Fire and Rescue Department, Civil Defence Force and the Malaysian Maritime Enforcement Agency, users can report a range of incidents: from fires, crimes and medical emergencies to humanitarian assistance and maritime distress.
- Generated by AI
Sedang dimuat turun...
π₯ Critical Response Failures
Senator Dr RA Lingeshwaran said the three-day-old NG999 system is facing hiccups, citing cases where two ambulances were sent to the same location, and added that it should be put on hold pending a review.
- Generated by AI
Sedang dimuat turun...
π₯ Delays Leave Residents Stranded
Penang residents reported difficulties reaching the new line, including dropped calls and delayed ambulances since the launch. One resident recounted a case in Teluk Air Tawar where three 999 calls were made over an hour with no response for a medical emergency, forcing the family to rely on a private ambulance service.
- Generated by AI
Sedang dimuat turun...
Apakah
News Stack?
News Stack ialah kompilasi artikel dan video teratas mengenai topik paling hangat, dipilih oleh pasukan editorial Lumi merentas 80+ media. Lihat tajuk berita terbesar tentang topik itu, semuanya dalam satu suapan yang mudah dan boleh dikongsi.
Tiada komen
β¨
Tinggalkan komen pertama di sini!
Pastikan anda sentiasa mematuhi Garis Panduan Komuniti!
Muat turun aplikasi untuk sertai!
Lebih News Stack
Trending sekarang
Sedang dimuat turun...
Tiada komen
β¨
Tinggalkan komen pertama di sini!
Pastikan anda sentiasa mematuhi Garis Panduan Komuniti!
Muat turun aplikasi untuk sertai!